First Great Western Terms and Conditions
Please read the following in relation to www.firstgreatwestern.co.uk pages
Customers using this website are advised that those pages with a web address prefixed
by www.firstgreatwestern.co.uk - are managed by First Great Western Limited
("First Great Western") and, as such, First Great Western is responsible for the content,
detail and links contained within them. Please read the
First
Great Western Website Terms and Conditions in relation to your usage of this website
and the
First Great Western Privacy Policy in relation to any personal data collected by
First Great Western in this regard.
Please read the following in relation to www.buytickets.firstgreatwestern.co.uk pages
The booking engine transactional pages - those with a web address prefixed by
www.buytickets.firstgreatwestern.co.uk - are, meanwhile, managed by Trainline.com Limited
("Trainline") and, as such, your use of this part of the website should be in accordance with
Trainline's Website Usage Policy.
Customers purchasing a ticket(s) for travel are advised that they are entering into a contract
with Trainline in accordance with the Terms and Conditions relating to the
Online Purchase of Tickets below and that, in these cases, any queries regarding the purchase
of the ticket(s) should be directed to Trainline. The Trainline Privacy
Policy shall apply in relation to any personal data collected by Trainline in this regard.
TERMS AND CONDITIONS RELATING TO THE ONLINE PURCHASE OF TICKETS
Agreement between the customer and thetrainline
This web site and accompanying booking service (together, the "Booking Service")
are offered as a service to you, the customer, by us,
Trainline.com Limited
Supply of train tickets
These terms and conditions set out the terms of our contract with you in relation
to our supply of any ticket that you purchase using the Booking Service. If you do
not agree with these terms, you must not use the Booking Service.
Your train journey
The train operating companies with whom you book tickets through this Booking Service
are responsible to you in respect of the provision of the train journey you have
booked. All bookings made through the Booking Service are subject to the National
Rail Conditions of Carriage (explained below) and any specific restrictions imposed
by the relevant train operating companies which vary by ticket type.
thetrainline
is therefore not responsible for any delays, cancellations, or other
disruptions to train services and we do not set any of the terms and conditions, including
eligibility for refunds, of the various ticket types.
Third party services
You can buy third party products and services, other than train tickets via the Booking
Service. When you make such a booking via the Booking Service, and your preferred product
or service is available, the contract for such third party services (for example, travel
insurance or hotel bookings) will be between the relevant supplier and you. We are not a
party to any such contractual relationship and you should read the terms and conditions
applicable to such third party services carefully.
About
thetrainline
Trainline.com Limited is a company registered in England (with company registration number 3846791).
Our registered office is at: The Matrix, 9 Aldgate High Street, London, EC3N 1AH.
Trainline.com Limited is registered with VAT number 791 7261 06, however, train tickets are
currently exempt from VAT and so VAT receipts are not routinely offered.
You can contact our customer services department us by using the contact details supplied
in the
"Help" link.
thetrainline is a trading name of Trainline.com Limited.
Use of the Booking Service
Our Booking Service offers an impartial service selling tickets available around the UK
representing all train operating companies.
The Booking Service is designed to provide you with travel information, to assist you
in determining the availability of travel-related goods and services and to make travel
reservations or other travel-related purchases. You agree that you will only use the travel
information facilities of this Booking Service to find out information for yourself or for
another person who intends to use or make use of this Booking Service to purchase travel services.
You confirm that you are at least 18 years old and have authority to use the payment method
or billing account details you provide for the purpose of settling any payments due for any
purchase made through the Booking Service, or that you owe to us. You also promise that all
information supplied by you in using the Booking Service is accurate and that you will not
make any speculative, false or fraudulent reservation. You further promise that you will only
use the travel services reservations facilities of the Booking Service to make reservations
or purchases for yourself or for another person on whose behalf you are legally entitled to act.
By default this Booking Service provides details of trains and fares which represent the fastest
published journey times on the date and at the times selected. In some cases there may be cheaper
fares available on other operators' routes or at off-peak times, in which case we provide a link
to search for these. We quote prices for, and are able to sell the vast majority of point-to-point
train tickets.
We shall not be obliged to sell tickets to or reserve a seat for, a person or persons who we have
reason to believe may be intending to use it, or the proposed method of payment, fraudulently.
You acknowledge that you will be financially responsible for any bookings which are made through
the Booking Service using your account details and for all reasonable and foreseeable losses
which we suffer as a result of your breach of these terms or your negligence when using the
Booking Service (including where you deliberately or negligently let others use your account).
National Rail Conditions of Carriage
The National Rail Conditions of Carriage (as updated from time to time) sets out the minimum
level of service you are entitled to expect in relation to your train journey. They also set
out your rights and responsibilities in respect of any train journeys made on the UK railway
network, including the liability of the train companies in respect of loss caused by the delay
and/or cancellation of any train, by any missed connection or by the closure of the railway
as well as in respect of loss or damage to, and delay in the delivery of luggage and its contents.
View the National Rail Conditions of Carriage.
Where the rights set out in the National Rail Conditions of Carriage are extended or restricted by
the train operating companies with whom you may book tickets through this Booking Service,
details of these extensions or restrictions will be provided to you with your journey summary
prior to purchase.
The National Rail Conditions of Carriage entitle Customers to the same levels of compensation
or refund entitlements regardless of where they purchase their ticket.
Fees and charges
There may be certain fees and charges payable on top of the ticket price in respect of purchases
made via the Booking Service. If applicable, these will be identified during the booking process.
Some of these fees are levied by the relevant train operating company which requires us to pass
them on to you, the customer.
You will be responsible for all charges and taxes payable as a result of your use of this Booking Service.
Issue of tickets
Some tickets have limited availability. Although we check availability before quoting
the fares, we cannot guarantee the availability of such tickets until you confirm the
details of your journey immediately prior to payment. However, we do not charge your
credit card until your order has been processed.
We take all reasonable measures to ensure that the times and fares quoted on our website
are correct. However, despite our efforts, we cannot guarantee that all of the
information on our website (including times and fares) is correct, as our source data
is provided from a third party rail information provider. Where we become aware of an
error, we will take reasonable measures to rectify it. If you have purchased tickets
which are subject to an error, we will refund these in full.
When we have confirmed your booking by email to your registered email address, we will
fulfil your tickets to you using the fulfilment method you selected when you made your
booking. While we endeavour to have tickets delivered in accordance with timescales
supplied by our delivery agents, we cannot be responsible for any guaranteed delivery times.
Please check your tickets when you receive them. If you believe that the tickets we have
sent you do not meet the information you provided at the time of booking through our Booking
Service, please contact us.
You must ensure that you are in possession of the tickets booked before you board the train.
If you cannot produce a valid ticket for the class of accommodation and service that you are
using, you will have to pay the appropriate fare on the train and a penalty fare may also
be payable.
We, the train operating company and the ticket inspector reserve the right to refuse to accept
your ticket to the extent that it is unsatisfactorily displayed or to the extent that we or
they have reason to suspect that a fraudulent use of confirmation, transfer to a different
person, or other abuse or reproductions, copies or counterfeits of any ticket are in circulation.
Getting your tickets
Normal post: We will dispatch tickets by normal post to the address you
specify during the delivery process. You should ensure that the address provided is correct.
Next day delivery: We will dispatch tickets by Royal Mail Special Delivery
to the address you specify during the delivery process. You should ensure that the address
provided is correct. You will need to sign for the tickets upon delivery.
Collecting tickets at the station: For many bookings we allow you to
collect tickets from a range of stations. You must allow sufficient time to collect your
tickets before boarding the train. You must have your ticket collection reference, and
(unless stated otherwise) the credit/debit card used to make the purchase as identification.
You should note any special collection instructions given during the booking process,
for example the station opening hours.
If you are unable to collect your tickets (for example due to the ticket machine(s)
being out of service) then you should contact the station staff for further assistance.
If there are no staff at the station, you should board your booked train, and make
yourself known to the on-train staff at the earliest possible opportunity.
E-ticket / print@home: For some bookings we allow you to print your own ticket.
You must ensure that you print the ticket clearly on A4 paper and carry the ticket with
you when you travel.
For identification purposes you must also carry the credit/debit card used to make the
booking (If tickets have been booked for more than one passenger, all passengers should
travel together and the lead passenger must carry the credit/debit card used to make the booking).
Tickets are non-transferable and you must ensure that no one else is able to obtain
and/or print a copy of your ticket.
Some train operating companies apply additional restrictions to the use of
e-ticket / print@home - you must note any additional restrictions notified during
the booking process.
Mobitix: For some bookings we allow you to travel with Mobitix tickets.
Mobitix tickets are paperless tickets that are downloaded onto your compatible mobile phone.
You must check that your mobile phone is compatible with Mobitix by downloading
a test ticket where indicated prior to purchase.
It is your responsibility to ensure that you carry your mobile phone on the relevant
journey and that your phone is charged, functional and that you are able to display
the ticket for inspection when you travel.
Due to the wide variety of mobile phone handsets and networks we are unable
to offer technical support or assistance.
You may incur data usage charges from your mobile phone operator for downloading
a ticket. You should check with your network provider as to what charges may apply.
If the booking is for more than one passenger, the passenger who made the booking
must carry the card used to make the booking. All passengers travelling under
the same booking must travel together at all times.
We shall not provide duplicate or replacement tickets. The Mobitix ticket must be
stored on your Mobile Phone until the date and time of travel and such safekeeping
shall be your responsibility. Mobitix are non-transferable.
By purchasing a Mobitix ticket, you agree to cooperate with the train inspector
and let him/her clearly view the ticket on your Mobile Phone and you acknowledge
that you may be requested to hand over your Mobile Phone voluntarily for inspection.
If you do not produce your ticket or hand over your Mobile Phone upon a request
to do so by the train inspector, the train inspector shall be entitled to consider
that you are travelling without a ticket.
Some train operating companies apply additional restrictions to the use of
Mobitix - you must note any additional restrictions notified during the booking process.
Smartcard: For some bookings we allow your ticket to be delivered to
your Smartcard.
If you are using an existing Smartcard you must ensure that you correctly enter
your Smartcard reference number - we cannot amend this after payment has occurred.
You must carry your Smartcard with you when you travel.
You must ensure that you validate your Smartcard at the start and end of your
journey by using either the stand alone validators or ticket barriers as applicable.
Some train companies apply additional restrictions to the use of
Smartcards - you must note any additional restrictions notified during the booking process.
Changes, cancellations and refunds
Whether tickets can be amended and/or cancelled and refunded is determined by the
ticket type and these are decided by the train operating companies offering you
the fare. We recommend you check these when booking your ticket to ensure you are
buying a ticket which meets your requirements.
If you want to amend the date and time of your booking, and your ticket is amendable,
you can make an applications for change by telephoning
0844 556 5605.
We will (unless the change is required due to our breach of these terms or our negligence)
charge you an administration fee per ticket to process a change. Unfortunately,
even where amendment to the date and time of travel is possible, we cannot change
the stations you chose to travel between.
If you want to cancel your booking and your ticket is refundable, you can make an
application for a refund online or by telephoning
0844 556 5605.
We will (unless the cancellation/refund is required due to our breach of these terms or our
negligence) charge you a refund fee per ticket to process a cancellation or refund.
Please note that that where a refund is made it shall be for the ticket price only,
and any associated booking fees are non-refundable.
The level of administration fees and refund fees are generally determined by the
train operating companies. The current fees are shown in the ticket terms and
conditions available in the booking process.
If you think that we have sent you a wrong ticket or have otherwise made an error
in taking or processing your ticket booking, please contact us by telephoning
0844 556 5605
and in the event we agree that we have made an error in the booking,
we shall issue a replacement ticket or otherwise address the error in our discretion
as we consider appropriate given the circumstances.
We endeavour to process your request within 28 days of receipt of your application.
If your refund is approved, we will process your payment back onto the card used to
make the purchase (minus our £10 administration fee if applicable). It may take up
to 5 working days for a credit to appear on your statement.
Please note that you will be responsible for the cost of returning any unused,
cancelled, exchanged or refunded tickets to us should we require you to do so.
We shall not be obliged to change, cancel, replace or refund a ticket where we
have reason to believe that it is being done so fraudulently.
Compensation and Refunds for delayed or cancelled journeys
If the service on which you have booked to travel is cancelled or severely disrupted
you may be entitled to compensation or a refund. If the train company allows us to
issue this refund on their behalf, then we shall do so. If not, we will provide you
with the contact details of the relevant train company and you will need to make a
claim directly with the train company concerned. Unfortunately we are not permitted
to issue compensation or refund tickets for cancelled/disrupted journeys unless the
relevant train company gives us permission to do so.
Insurance
Trainline.com Limited
is an appointed representative of Columbus Travel Insurance Services Limited, trading as Columbus
Direct, which is regulated and authorised by the Financial Services Authority with number 311897.
The insurance is underwritten by Professional Travel Insurance Company Limited.
Liability Disclaimer
We will use reasonable care and skill to carry out the ticket retailing services
contained in the Booking Service within a reasonable time, in accordance with these
terms. We do not make any other promises and no other promises shall apply in respect
of the information, products, and/or services contained on the Booking Service.
Please note that we are not responsible for any loss or damage which you suffer in
relation to the provision of transport services under tickets purchased through the
Booking Service (including any delays, cancellation or disruption to train services).
The National Rail Conditions of Carriage and any further terms and conditions imposed
by the relevant train operating company will apply to any transport services provided
to you in accordance with tickets booked through the Booking Service, and you should
read such terms and conditions carefully.
Where you are an individual using the Booking Service for your own personal purposes
and not in the course of a business, we will pay for all reasonable and foreseeable
direct costs which you incur in relation to the provision of tickets by us, and which
are directly caused as a result of our negligence or a breach of any of these terms by
us and which you could not have avoided or reduced by taking reasonable steps. If we
fail to deliver any tickets to you for any reason within our control within a reasonable
time prior to your departure time, any re-imbursement made by us of the costs of a
replacement ticket or an alternative journey by train shall be no more than the cost
of the nearest equivalent ticket purchased on the train or at the station.
We are not responsible for losses that result from, but are not directly caused by,
any breach of these terms and conditions, or that are not reasonable or foreseeable by
you and us (such as loss of profits or opportunity) even if we are made aware of the
possibility of such losses. Our liability shall not, in any event, include losses
related to any business of yours, such as lost data, lost profits or business interruption.
Where you are using this Booking Service in the course of a business, we will be liable
for any reasonable and foreseeable direct costs you incur which are caused as a result
of our negligence or a breach of these terms up to a limit of the value of the relevant
ticket(s) purchased by you, which costs could not have been reduced or avoided by you
taking reasonable steps. We will in no circumstances pay or be responsible for any loss
of profit, loss of opportunity, loss of business, loss of revenue, wasted time, wasted
costs, indirect, incidental, or consequential loss arising out of or in any way connected
with the use of this Booking Service or with the delay or inability to use this
Booking Service, or for any information, products, and services obtained through
this Booking Service, or otherwise arising out of the use of this Booking Service.
Nothing in these terms limits our liability for death or personal injury directly
caused by us.
All third party suppliers of products, services or content through which we link to
from this Booking Service (which may include our selected partners such as providers
of hotels, travel insurance companies and car hire companies) are independent entities
and we are not responsible or liable for any wrongful act or omission on their part or
for any of the content of their web sites, including but not limited to any product
liability claims.
Other terms
We may change these terms from time to time. However, any changes will not affect
existing terms accepted by you when making a reservation or purchase through
this Booking Service.
These terms are intended by us to set out the whole agreement between us and you and
any prior communications between us are not included in this agreement. We recommend
that you read them carefully to protect your own interests. If you do not think they
set out the whole agreement between us, please make sure you ask for any additional
terms to be put in writing prior to making any transaction. In that way we can avoid
any problems surrounding what you expect us to do. We cannot accept any liability for
any reliance placed by you on any statement or representation on this Booking Service,
whether made by us or a third party, except to the extent a statement or
representation on this Booking Service is made negligently by us.
If any of these terms are found to be invalid by a court or at law then the remainder
of these terms shall continue to apply to the extent that they still make sense
without the unenforceable term(s).
The prices quoted on this Booking Service are in pounds sterling. If you choose to pay
for your ticket using a foreign credit or debit card, you will be responsible for the
exchange rate and you are advised that changes to your ticket or refunds may be affected
by such exchange rate.
You agree that no joint venture, partnership, employment, or agency relationship exists
between you and us as a result of these terms or your use of this Booking Service.
Neither you nor we intend any third party to be able to enforce any of these terms pursuant
to the Contracts (Rights of Third Parties) Act 1999.
You and we agree that English law applies to these terms and conditions and that any
dispute between us regarding the Booking Service or arising out of or in connection
with these terms and conditions will only be dealt with by the English courts, unless
you are resident in another part of the United Kingdom, in which case the applicable
law of that part of the United Kingdom will apply and any dispute will be brought before
the courts there.
PRIVACY POLICY
Your privacy is important to us. This Privacy Policy sets out the procedures
Trainline.com Limited
has in place in relation to the collection, use and disclosure of information you
may provide or we may collect via this web site and accompanying booking service
(together, the "Web Site").
Your Consent
By using this Web Site, you agree with the terms of this Privacy Policy and whenever
you submit information via this Web Site, you consent to the collection, use and disclosure
of that information in accordance with this Privacy Policy.
Active Collection of information
Some areas of the Web Site require you to actively submit information in order for you
to benefit from specific features, or make ticket bookings. Some of this information may
be personal (namely, information that can identify you, such as your name, address or phone number).
We only collect such information when you choose to supply it to us. You confirm that you
will only enter information about yourself and that such information is true.
Passive Collection of Information
We may collect and process anonymous information about your visit to this Web Site,
such as some of the pages you visit and some of the searches you perform. Such information
is used by us to help us improve the contents of the site and to compile,
for internal market research purposes, aggregate statistics about individuals using it.
This kind of anonymous information can be obtained by our use of "cookies".
A "cookie" is a small piece of information that is sent to your browser and stored
on your computer's hard drive. We use cookies in three ways:
(a) "per-session cookies" are used while you are visiting the Web Site to keep
track of your progress through the booking process. These do not store any personal
information and are deleted when you close your web browser;
(b) "auto logon cookies" store some personal information in order to allow you
to log on automatically; and
(c) "looker cookies" store historic data about your visits to our Web Site and
allow us to personalise your shopping experience and make recommendations to you
about products and services that we think may be of interest to you.
We also work with a third party advertising partner to serve advertisements on our
Web Site. These advertisements may contain cookies. However, this Privacy Policy
only covers the use of cookies by us and does not cover the use of cookies by any
advertisers. We do not have control, nor access to the information contained in
advertisers' cookies, nor can they access any personal data held by us.
With most web browsers it is possible to configure your Internet browser so that
it can refuse new cookies, prompt you to accept a cookie or disable cookies altogether.
How you do this will depend on the Internet browser you use - however, refusing to
accept "per-session cookies" may result in our Web Site not operating correctly.
For further details on cookies, we recommend that you visit www.allaboutcookies.org.
We may also use Internet tags in combination with "cookies" on the Web Site. These
tags are placed on both on-line advertisements that bring users to the Web Site
and on different pages of the Web Site. We use this technology to measure visitor
response to our sites and the effectiveness of our advertising campaigns.
The third party service provider involved may be able to collect anonymous aggregated
data about visitors to other sites because of these Internet tags and cookies, and
the servers on which this data is stored may either be located within or outside the EU.
Your personal information submitted to us is used for operational purposes, for example,
producing tickets, processing payments or confirming orders, and to personalise your
shopping experience by using your purchases and browsing activity to make
recommendations to you about products and services that we think may be of interest to you.
We may share your personal information with third party service providers
(including service providers outside of the EU) for the purpose of processing
a booking reservation, hotel or travel insurance product or otherwise in relation
to fulfilling a booking you have made via the Web Site. These service providers
will only have access to the personal information needed to perform the relevant
service and may not use your personal information for any other purpose.
They will also be required to use your personal information strictly in accordance
with data protection laws, including maintaining adequate security measures to
protect such personal information.
We may also share your personal information (a) with any person who takes over
our business to use your personal information on the same basis as we do; (b)
with the train operator whose services you book; or (c) with legal or regulatory
authorities where we are lawfully requested or required to do so, or voluntarily
to the Police and similar law enforcement agencies (including fraud prevention
and detection), other government agencies or third parties.
The train operating franchise you have booked travel with may further use your
personal information to contact you about new features, services, products and
special offers in line with the consent you have provided. If you do not wish
to receive this information, you may choose not to do so by clicking where
indicated on the member registration page. If you initially wish to receive such
material but you change your mind later, you may tell us by using the “update
your personal details” page or sending us an email to sales.support.firstgreatwestern@trainsfares.co.uk
Please check the privacy policy of the train operating company you travel with
for further details as to how they use your personal information.
.
Security
We take the security of your data very seriously. We employ physical, electronic and
administrative security measures to protect the information that we collect about you
from access by unauthorised persons and against unlawful processing, accidental loss,
destruction and damage. You acknowledge and agree that we shall not be responsible for
any unauthorised use, distribution, damage or destruction of personal data, except to
the extent we are required to accept such responsibility by the data protection laws.
Links to third party Internet sites
This Web Site may contain links to other sites. By clicking on these, you will leave
this Web Site and this Privacy Policy will not apply to your use of any other sites.
Changes to this Privacy Policy
There may be developments in how we use your data. All such developments will be
notified to you by updating this Privacy Policy.
You are entitled to see the personal information we hold about you and may obtain
these details by writing to us at:
First Great Western, c/o .
Trainline.com Limited, PO Box 600 6162, Edinburgh, EH11 3YT.
We are entitled by law to charge an administrative fee to meet our
costs in providing you with such details and we may require proof of your identity
before we supply the information to you.
WEBSITE USAGE POLICY
This web site (the "Web Site") is provided by
Trainline.com Limited
on the terms
set out in this Website Usage Policy. By using this Web Site you agree to the
terms and conditions set out below (the "terms"). If you do not agree with these
terms, you must not use this Web Site.
Use of the Web Site
You agree to use the Web Site only for lawful purposes, and in a way that does
not infringe the rights of, restrict or inhibit anyone else's use of the Web Site.
You may not modify, copy, distribute, transmit, display, perform, reproduce, publish,
license, create derivative works from, transfer, or sell any information, products or
services obtained from this Web Site.
If you do not comply, or if we reasonably suspect that you are not complying, with these
terms, we may block your access (either temporarily or permanently) to the Web Site.
Registered Users
If you register your details with us using our Web Site registration process, we will send
you your registered account details (including your password) on completion of the
registration process.
Your account is meant for your individual use only. You are responsible for maintaining
the confidentiality of your password and account details, and are fully responsible
for all activities that occur under your password or account (including where your
account is used by another person), unless these activities arise due to our
negligence or breach of these terms by us.
Intellectual Property
"thetrainline.com" and "the trainline.com" logos and "thetrainline", "the trainline",
"Qjump" and "Q Jump" word marks are some of the registered trademarks owned by us.
Other product and company names featuring in the Web Site may be the trademarks of
their respective owners.
All contents of this Web Site, including any software, are protected by copyright,
database right and other intellectual property rights. Nothing contained in these
terms shall be construed as conferring any licence or right to use any trade mark,
design right or copyright of ours or of any other third party.
You may not reproduce any part of the Web Site in any form unless we agree in
writing in advance, except as necessary to use the Web Site in accordance with
these terms or to keep a record of a transaction between you and us. You may
not create a hypertext link to the Web Site or "frame" the Web Site unless we agree
in writing in advance. Use of any automated system or software to extract data
from this Web Site (including screen scraping or account aggregation) is prohibited.
Liability Disclaimer
While we try to ensure that all content provided by us is correct at the time of
publication, certain information is compiled and provided by third parties, and no
responsibility is accepted by us or on our behalf for any errors, omissions or
inaccurate content on the Web Site. If you believe that you have noticed an error,
please write to us to let us know.
We take measures to keep this Web Site free from computer viruses and other malicious
programs. However, we cannot accept responsibility for any computer viruses or
other malicious programs which are transmitted to your computer as a result of
your use of this Web Site or a third party web site, unless this was due to our
negligence or a breach of these terms by us. You acknowledge that it is your
responsibility to implement sufficient procedures and virus checks
(including anti-virus and other security checks) to satisfy your particular
requirements for the accuracy of data input and output.
We cannot guarantee the availability of this Web Site. As with any service over
the Internet there are factors over which we have no control, for which we cannot
accept liability. You agree that we may take the Web Site offline where we
consider that this is necessary for routine or emergency maintenance without
liability to you.
To the extent permitted by law, we exclude all representations and warranties
(whether express or implied by law), including the implied warranties of
satisfactory quality, fitness for a particular purpose, non-infringement,
compatibility, security and accuracy. We do not guarantee the timeliness,
completeness or performance of the Web Site or any of the content.
Nothing in these terms limits our liability for death or personal injury directly
caused by us.
All third party suppliers of products, services or content which we link to from
this Web site (which may include our selected partners such as providers of hotels,
travel insurance companies and car hire companies) are independent entities and
we are not responsible or liable for any wrongful act or omission on their part
or for any of the content of their web sites, including but not limited to any
product liability claims. You should read the terms and conditions of any third
party suppliers that are displayed on or linked to this Web Site carefully.
Version September 2009